Cloudcall Group PLC – New CRM Integration

Cloudcall Group PLC – New CRM Integration

CloudCall (AIM: CALL), a leading cloud-based software business that integrates communications into Customer Relationship Management (‘CRM’) platforms, is pleased to announce a significant new integration and partnership with The Access Group’s ‘Profile’ recruitment CRM.

Built on CloudCall’s new ‘unify’ architecture, the integration brings together CloudCall’s Unified Communications services with Access Profile, to enable Access Profile’s circa 15,000 users to capture details of every call and SMS and improve the quality of information in their Access Profile CRM system.

The partnership, which is based on CloudCall’s new partner marketing program will see both Access Profile and CloudCall actively marketing to the 500 plus companies that use Access Profile.

Commenting on the partnership, CloudCall CEO, Simon Cleaver, said;

“This integration and partnership is a significant step towards our strategy of building on CloudCall’s growing presence and reputation within the recruitment sector.  I’m excited to be working with the rapidly expanding Access Group and hope this is simply the first step in our relationship as, across their entire product range, Access provide services to 40% of the UK’s top 500 agencies.”

Colin Whipp, Sales Director at Access commented

“We are always aiming to offer our clients the very best ways of getting the most from Access Profile and helping improve their business. The CloudCall solution provides a great communications platform that people will find incredibly easy to use while making them more productive.”

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